Innspire enhances Guest Journey, adds AirPlay 2, Google Cast to InnSmart TV
Innspire will preview new hospitality technology enhancements at HITEC 2026, including its Guest Journey platform with new Guest Flows capabilities for automating guest interactions and hotel operations. The company will also showcase advancements in its InnSmart TV streaming solution, featuring integrated Google Cast and Apple AirPlay 2 support for in-room entertainment. These updates aim to provide hotels with a connected platform for guest engagement and a frictionless in-room streaming experience for travelers.
Key Takeaways
- Innspire will debut Guest Flows, a new capability within its Guest Journey platform, designed to automate guest interactions and hotel operations.
- InnSmart TV streaming solution now supports Google Cast and Apple AirPlay 2, enabling guests to cast content from their devices.
- The InnSmart TV solution runs natively on Samsung and LG hospitality Smart TVs without requiring an external set-top box.
- Innspire also offers InnCable to enable smart TV features on any HDMI-equipped TV.
Why It Matters
The hospitality sector continues to refine in-room entertainment and guest services. Innspire's integration of AirPlay 2 and Google Cast directly into hotel TVs, along with automated guest journey tools, addresses a key consumer expectation for personalized, device-agnostic streaming and streamlined hotel interactions. This move signals continued convergence between consumer tech preferences and hospitality infrastructure, potentially increasing guest satisfaction and operational efficiency for hotels. Watch for adoption rates of such integrated casting solutions as a metric for industry modernization.
Read full article at hospitalitynet.org
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