DStv Stream App Fails on Android TVs Before World Cup Kickoff
The DStv Stream app has ceased functioning on several legitimate Android TV models from Skyworth and TCL due to a Play Protect certification failure following a security update. This issue, affecting subscribers in South Africa and Kenya, prevents users from accessing the service just before the 2026 FIFA World Cup, with the app disappearing from the Google Play Store on affected devices.
Key Takeaways
- DStv Stream app is inaccessible on Android TV models from manufacturers like Skyworth and TCL.
- Issue stems from a Google Play Protect certification failure following a recent DStv security update.
- Affected users in South Africa and Kenya are receiving 'Unsupported device' messages, and the app has vanished from the Google Play Store on these devices.
- The problem affects legitimate devices, running Android TV OS 11, and has been reported since April 2026.
- MultiChoice's official FAQ states app security updates impact non-compliant devices, but Skyworth South Africa is investigating the widespread issue.
Why It Matters
This technical malfunction directly impacts DStv's ability to deliver content, particularly for the upcoming 2026 FIFA World Cup, where they expanded access to all subscribers. The failure of the DStv Stream app on Google-certified Android TV devices due to a Play Protect issue highlights the fragility of device-app compatibility even on standardized platforms. This situation could erode subscriber trust and increase churn, especially among those who upgraded for World Cup access. MultiChoice, Google, and TV manufacturers (e.g., Skyworth, TCL) must quickly coordinate to resolve the certification conflict, as consumers will be watching for a rapid fix before the tournament begins.
Read full article at tech-ish.com
Enjoy our coverage?
Add StreamingMeme as a preferred source on Google to see more of our streaming news at the top of your Search results.
Add as preferred source