Agora partners with Symbl.ai for real-time conversation analysis
Agora has partnered with Symbl.ai, a conversation intelligence platform. Symbl.ai provides real-time transcription and contextual analysis of human conversations. This partnership integrates Symbl.ai's capabilities onto the Agora platform.
Key Takeaways
- Agora partnered with Symbl.ai, a conversation intelligence platform.
- Symbl.ai provides real-time transcription of natural human conversations.
- Symbl.ai also adds contextual analysis to conversations as they happen.
- The integration is being added onto the Agora platform.
Why It Matters
This gives Agora customers access to real-time transcription and contextual analysis within the Agora platform, directly extending its video infrastructure with conversation intelligence tools. The move ties Agora to Symbl.ai’s CI capabilities, which are built for natural human conversations rather than post-call analysis. The main signal to watch is whether Agora surfaces this integration as a named capability in its product stack or partner materials.
Read full article at prod.agora.io
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