Agora has launched a Chat SDK designed to add custom messaging experiences to real-time video and voice applications. The SDK supports rich media, channel management, and integrates with Agora Analytics and Datadog for monitoring, offering secure, scalable messaging across multiple platforms.
The Chat SDK addresses the fragmentation in real-time engagement by providing a unified messaging layer that sits alongside RTC video and audio. For developers, this reduces the technical overhead of managing separate signaling and data infrastructures for in-app chat. In a competitive landscape where conversion and retention are tied to community features, providing secure, translated, and moderated messaging out of the box is a tactical advantage. This move strengthens Agora's position as a multimodal infrastructure provider against platforms like Twilio and LiveKit. Watch for adoption rates in the social commerce and telehealth sectors where integrated messaging and secure data handling are critical for workflow continuity.
Agora originally launched its Chat SDK in October 2022 at its flagship RTE2022 conference, positioning it as a complement to its existing audio and video calling SDKs. The company announced global availability of Agora Chat as a standalone SDK for embedding real-time in-app chat into web and native applications, with CEO Tony Zhao noting the product had been in development for a significant period before release. The SDK was designed to serve use cases spanning social, education, gaming, retail, and telehealth, all of which require both real-time audio-video and in-app messaging within a single developer platform.
By December 2025, Agora had extended the Chat SDK into AI-native collaboration workflows. Agnes AI, a Southeast Asian AI work platform with over 200,000 daily active users, selected Agora Chat to power its multi-agent group collaboration system, which enables AI agents to join group conversations, provide instant summarization, and perform real-time co-editing across devices and regions. Agnes AI's parent company SAPIENS was fundraising at a US$100 million valuation at the time, and the platform projected growth to 1 million daily active users by Q1 2026. Agora's SDRTN network provided the low-latency messaging infrastructure across markets including Singapore, Indonesia, Vietnam, the Philippines, Argentina, and Colombia.
The Chat SDK now supports Android, iOS, Web, Windows, Flutter, React Native, and Unity, covering the same breadth of platforms as Agora's voice and video SDKs. The product page details integration with Agora Analytics and Datadog for quality-of-experience monitoring, alongside security features including TLS/SSL encryption, file encryption, and GDPR and HIPAA compliance support. This cross-platform breadth and built-in compliance tooling positions the Chat SDK as a unified messaging layer for developers already using Agora's RTC infrastructure, reducing the need to stitch together separate signaling and chat backends.
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