Ofcom to Police Streamers: Accessibility and News Rules
The UK government is introducing enhanced Ofcom oversight for major video-on-demand platforms with more than 500,000 UK users, designating them as 'Tier 1' services subject to new standards on accuracy, impartiality, and protection from harmful content. A new accessibility code aligned with broadcast rules will require mainstream streaming services, including public service platforms like ITVX and Channel 4, to subtitle at least 80% of their catalogues, provide audio description for 10%, and signing for 5%. These measures implement the Media Act 2024 and aim to create a more level regulatory playing field between traditional broadcasters and on-demand services.
Key Takeaways
- Services with >500,000 UK users will be classed as Tier 1 and face Ofcom oversight on news accuracy, impartiality and harmful content protections.
- Accessibility mandate: at least 80% of catalogues subtitled, 10% audio described and 5% signed for mainstream services, including public broadcasters.
- Ofcom gains powers to investigate complaints and take enforcement action under secondary legislation implementing the Media Act 2024.
- Expect product, legal and content operations impacts: compliance costs, catalog prioritisation for accessibility, and potential editorial/policy shifts for global platforms.
Why It Matters
This is a structural shift: the UK is treating major streamers more like broadcasters, closing a regulatory gap that advantaged unregulated VoD services. For platform operators that cross the 500k-user threshold, this means rebuilding compliance rails — metadata, captioning/AD pipelines, editorial controls and complaints workflows — and accepting oversight on news and harmful content decisions. Strategically, the rules raise operating costs and influence catalogue economics (which titles to retrofit for accessibility) while creating a single-market precedent that global services will watch closely. For investors and product teams, the takeaway is simple: UK market access now carries tangible regulatory obligations that must be engineered in, not retrofitted.
Read full article at tvbeurope.com
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