LucidLink published a feature comparison between its AWS-backed Classic platform and its new LucidLink offering, which introduces a global user model and browser-based administration. An upgrade tool slated for 2025 will allow existing Classic users to transition without data migration.
The comparison page formalizes a two-platform transition period that will last until feature parity and the upgrade tool arrive in 2025. For media and entertainment teams already on LucidLink Classic, the global user model and browser-based admin represent a shift from per-filespace user management toward identity-centric, web-first operations. Watch whether the upgrade tool ships on schedule and whether the loss of IBM storage support in the new platform affects customers with multi-cloud S3 strategies.
Per PRNewswire, November 2024, LucidLink officially launched the new platform under CEO Peter Thompson, framing it as an expansion of real-time cloud collaboration across desktop, browser, and mobile. The launch release listed Spotify, Paramount, and Adobe as existing customers and confirmed that future updates would bring mobile apps for Android and iOS, browser-based upload, and SAML-based SSO.
By April 2025, per LucidLink support release notes, SAML SSO integration had shipped with support for Okta, Azure AD, and Google Workspace, alongside a read-only web browsing beta for filespaces and a new Admin workspace role. These additions began closing the feature gap between the new platform and Classic that the comparison page acknowledges.
Per LucidLink's IBC 2025 press release, September 11, 2025, the Upgrade Tool moved to limited availability starting October 6 for direct customers under contract, with broader eligibility for partner-managed and reseller accounts following in early 2026. The same announcement introduced TeamCache, a site-level cache add-on delivering LAN-class performance for distributed teams, now in early access for enterprise customers. LucidLink also disclosed 100,000-plus users at 4,000-plus organizations managing over 75 PB of media across 150 countries.
Per LucidLink's Adobe MAX announcement, October 28, 2025, a Frame.io integration was demonstrated that mirrors Frame.io projects inside LucidLink for instant editing in Premiere Pro and After Effects, with general availability targeted for Q1 2026. Customers cited at that event included Paramount, Warner Bros, and Discovery, with the company reporting 80-plus PB managed globally.
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