Ad industry faces commoditization as efficiency metrics decouple from business value
Analyst Ian Whittaker stated at an IAB Europe panel that the advertising industry has become overly commoditized through a reliance on formulaic metrics like CPM. He argues this approach creates a disconnect between media agency output and the actual revenue goals of brand-side finance teams.
Key Takeaways
- IAB Europe reports the digital ad market grew 10.5% in 2025 to reach €131 billion despite increasing commoditization.
- Ian Whittaker identifies a 'confidence problem' where agencies use CPMs as a defensive shield instead of engaging in value-based pricing.
- Media buying models have historically treated creative services as a 'bonus,' effectively devaluing the only non-commoditized agency product.
- Brand finance teams remain disconnected from agency metrics like engagement, focusing instead on direct revenue impact and margin protection.
Why It Matters
The industry's shift toward autonomous AI and programmatic efficiency risks deepening the rift between agency output and client business goals. By optimizing for price and scale through commoditized metrics, agencies lose the ability to signal unique value, making them vulnerable during procurement-led budget squeezes. In the streaming sector, where premium inventory often competes with lower-cost social video for the same budgets, failure to defend high-value pricing models could lead to long-term yield erosion. Watch for a potential move toward 'value-based' agency contracts as holding companies face pressure to prove ROI beyond digital metrics.
Additional Context
The trend toward commoditization is unfolding alongside a significant consolidation of agency power and a pivot toward AI-driven efficiency. Per Ebiquity in July 2026, the global agency landscape is narrowing, with the expected conclusion of the Omnicom-IPG merger set to create the world’s largest holding company. This combined entity, alongside WPP and Publicis, is projected to control over 70% of major agency revenue, potentially standardizing efficiency-led models across the majority of the market. Simultaneously, agencies are aggressively leveraging AI to protect margins. A June 2026 Forrester and 4As report found that 61% of agency leaders view AI as a standard 'cost of business' used for internal productivity rather than a distinct service for clients. This aligns with recent performance at Publicis Groupe, which Bernstein analysts noted in February 2026 is maintaining high margins by ensuring headcount grows slower than revenue through AI automation. However, this focus on operational leverage may come at the expense of differentiated strategic thinking. In the video sector, the pricing narrative is increasingly complex. Per The Media Leader in June 2026, premium broadcasters in the UK and Europe have unintentionally signaled that their streaming inventory is substitutable for digital video by allowing it to be traded through the same programmatic systems as social video. As IAB Europe’s 2025 AdEx Benchmark Study highlights, video now accounts for more than half of all display investment in Europe, totaling €34 billion. Yet, without a shift away from formulaic CPM trading, even this high-growth segment remains susceptible to the pricing pressures inherent in a commoditized ecosystem.
Read full article at digiday.com
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