Senior Salesforce System Administrator (Service Cloud)

About the role

Owns the quality, adoption, and evolution of the company's Salesforce platform with a focus on Service Cloud, acting as the lead technical expert. Designs and maintains complex declarative and programmatic configurations, business processes, and automation while advising process owners. Requires five or more years of Salesforce administration, deep Service Cloud experience, familiarity with Apex, and fluent French and English.