Senior Cloud Support Engineer - Managed Inference

About the role

Serve as the primary technical support contact for customers running AI and high-performance GPU workloads, troubleshooting VMs, hardware and scaling issues via CLI and internal tools. Join a 24/7 on-call rotation, triage alerts, coordinate with SRE, networking and storage teams through RCA, and write documentation. Requires Linux CLI, Git, customer support experience and cloud/container knowledge.