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Leads the Pune arm of an IT services team that handles identity, endpoint, and service-desk operations across offices. Owns the APAC and EMEA-hours request queue, serves as senior identity administrator for a 2,000+ user directory, and coaches local support staff. Requires deep identity and ITSM administration, Microsoft 365 and Entra ID experience, strong written English, and overlap with US Eastern time.
New York, United States, London, England, United Kingdom