NTT DOCOMO BUSINESS (formerly NTT Communications) is a leading ICT services provider and a subsidiary of Nippon Telegraph and Telephone Corporation. The company specializes in delivering integrated network management, cloud computing, and cybersecurity solutions that drive digital transformation for enterprises globally. With operations in over 190 countries and a robust backbone infrastructure, it positions itself as an Industrial and Regional DX Platformer, enabling businesses and communities to achieve sustainable growth. Its comprehensive service portfolio includes managed ICT services, consulting, and international telecommunications, setting it apart through scale and deep carrier-grade expertise.
NTT DOCOMO BUSINESS announced a collaboration with ElevenLabs Japan and NTT DOCOMO Ventures to apply natural voice AI to contact center support. The effort aims to move human-like voice interactions into real-world business operations.
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