Evergent provides a unified, enterprise-grade platform for subscription management, billing, payments, and customer lifecycle orchestration, purpose-built for digital media, entertainment, and telecommunications providers. Its AI-powered churn prediction and agentic revenue orchestration capabilities (introduced in 2026) enable businesses to move from transaction-based to intelligence-driven subscriber management. Serving over 990 million end users across 180 countries and partnering with 42 major brands, Evergent differentiates through its holistic approach to monetization flexibility and customer retention at global scale.
A platform that powers the linkage of all funding for billing, user management, and monetization.
A product for customer management and engagement.
A product for managing partners, pricing, and settlements in one system.
A product for processing payments globally with built-in compliance.
A platform for convergent usage charging and rating.
Predict and prevent churn in real time.
Unify customer data and actions in one system.
Launch across platforms with unified integrations.
Run subscriptions and monetization in one system.
Our platform powers the linkage of all funding.
Configure products and pricing without code.
Manage customer data and actions in one place.
Enable field teams with real time access.
Control access and identities across users.
Process payments globally with built in compliance.
Run targeted campaigns using real time data.
Manage partners and bundled service offerings.
Automate compliant revenue reporting at scale.
Manage partners, pricing, and settlements in one system.
Recover failed payments with intelligent retry optimization.
Optimize offers and pricing using real time subscriber insights.
Automate Revenue Sharing at Scale.
Launch pay per use, subscription, and hybrid revenue models with carrier grade scalability and control.
Vijay Sajja
Founder & CEO
Amresh Singh
Chief Operating Officer
Lali Nathan
Chief Financial Officer
Kalpana Vaka
Chief Engineering Officer (CEngO)
Shruti Agarwal Padia
Chief People and Administrative Officer
Ria Kapila
Chief AI & Product Officer
Sahil Dhar Hakim
Chief Business Officer (Partnerships, Sales & Marketing)
AWS and Evergent executives shared insights on deploying and scaling agentic AI applications during an AWS Summit panel. They discussed practical use cases that improve business outcomes for streaming services, such as faster catalog creation and enhanced subscriber retention. The discussion highlighted strategies for infrastructure, observability, security, data, and evaluation required for production-ready AI systems at enterprise scale.
Evergent, AWS, and Xroadmedia are collaborating to help streaming media companies shift from growth-focused models to profitability through precision. This partnership emphasizes un-siloed customer data, cloud-native API-first architectures, and AI-driven personalization to manage subscriber lifecycles and reduce churn. The initiative addresses the "convergence crisis" and aims to maximize subscriber lifetime value.
