Evergent provides a unified, enterprise-grade platform for subscription management, billing, payments, and customer lifecycle orchestration, purpose-built for digital media, entertainment, and telecommunications providers. Its AI-powered churn prediction and agentic revenue orchestration capabilities (introduced in 2026) enable businesses to move from transaction-based to intelligence-driven subscriber management. Serving over 990 million end users across 180 countries and partnering with 42 major brands, Evergent differentiates through its holistic approach to monetization flexibility and customer retention at global scale.
Evergent has published a guide detailing the operational and compliance requirements for using Merchant of Record (MOR) models in global streaming expansion. The guide outlines the differences between MOR, payment processors, and gateways, while explaining how platforms can manage tax and regulatory obligations across various international markets.
AWS and Evergent executives shared insights on deploying and scaling agentic AI applications during an AWS Summit panel. They discussed practical use cases that improve business outcomes for streaming services, such as faster catalog creation and enhanced subscriber retention. The discussion highlighted strategies for infrastructure, observability, security, data, and evaluation required for production-ready AI systems at enterprise scale.
A product for managing partners, pricing, and settlements in one system.
Evergent, AWS, and Xroadmedia are collaborating to help streaming media companies shift from growth-focused models to profitability through precision. This partnership emphasizes un-siloed customer data, cloud-native API-first architectures, and AI-driven personalization to manage subscriber lifecycles and reduce churn. The initiative addresses the "convergence crisis" and aims to maximize subscriber lifetime value.
